Help Files

A selection of help files for quick reference


 

The following guides and tutorials are also supplied within our control panel help files. We recommend that all existing customers make reference to the help files within their control panel as they cover a wider range of topics.


Broadband

Telecoms

Email

Tutorials

SSL Certificates


  • Connection
  • Generic ADSL Router Settings
  • Generic FTTC Router Settings
  • General
  • What is sync?
  • BT Wholesale Cease Charges
  • Broadband SMTP
  • ADSL Faults
  • No ADSL Sync
  • Cannot Connect (BT)
  • Intermittent Sync
  • Slow Speeds
    • General
    • What is my phone number?
    • Care Levels
    • Telephone Preference Service
    • Faults
    • Line Rental Faults
    • Unable to make calls
    • PSTN Features
    • 1471
    • 1571 (Voicemail)
    • Anonymous Call Rejection
    • Call Barring
    • Call Diversion
    • Call Minder (Voicemail)
    • Call Waiting
    • Choose to Refuse
    • Reminder Call
    • Ring Back
    • Smart Divert
    • Three Way Calling
    • Withhold Number
      • Incoming Email
      • View Full Message Headers
      • Bogus HELO
      • Outgoing Email
      • Authenticated SMTP
      • Email Security TLS/STARTTLS
      • Mozilla Thunderbird
      • Windows Live Mail
      • The Bat!
      • Apple iPhone and iPad
      • Microsoft Outlook
        • FTP
        • Filezilla 3
        • WS FTP LE
        • WS FTP Pro 12
        • Windows Broadband Diagnostics
        • Conducting a Ping Test
        • Conducting a Trace Route
        • Conducting a Pathping
        • Broadband Router Configuration
        • 2Wire 2700HGV
        • 3Com OfficeConnect 11g
        • Belkin 7633, 836x, N1
        • Belkin 7630, 7632
        • Belkin ADSL 125G
        • Billion 5200 & 7400 series
        • Buffalo WBMR-G300N
        • Buffalo WBMR-G125
        • D-Link 300T
        • D-Link DSL-2740
        • D-Link DSL-2740B
        • D-Link DSL-G804V
        • D-Link 2640R & 2740R
        • Draytek 2700, 2800 series
        • Draytek 2820 series
        • Linksys WAG160N
        • Linksys WAG200G
        • Netgear 834G Setup
        • Speedtouch 500 Series
        • SpeedTouch 510 v4
        • SpeedTouch 5x6/585/780WL
        • Speedtouch 608WL
        • Thomson TG585v7
        • US Robotics USR9110
        • US Robotics USR9117A
        • Voyager 205
        • Zoom X5 (5654), X6 (5590)
        • Zyxel P660 series
          • Overview
          • Supported Browsers
          • Generate CSR Files
          • Apache
          • Microsoft IIS 5.x & 6.x
          • Microsoft IIS 7.x
          • Install Certificate
          • Apache
          • Microsoft IIS 5.x & 6.x
          • Microsoft IIS 7.x