White Label Platform to Resell Outbound SMS
SMS can be a great communication tool where you want to make an impact wherever the recipient is. Unlike an email which needs to be opened, an SMS can appear on a phone ready for immediate viewing. Common applications for SMS include sending bulk messages as part of service status communications or appointment reminders. The outbound SMS facilities are available as standard to all our resellers which can be applied to a customer who can manage them via their own control panel.
Our SMS platform has been designed as a convenient way to send SMS text messages using an online interface for businesses, large and small. SMS provides a very unique and fast communication tool that will reach the consumer wherever they are. It is a tool that if used correctly can gain instant responses, making it ideal for status announcements (eg we're aware of a fault), or a call to action (eg your MOT is due, book it now). Our platform is capable of sending thousands of messages a minute via premium carriers from the UK. By using premium carriers messages are delivered quickly and reliably across the world.
All messages are sent from our very own online control panels, and thus there is no additional software to install.
A traditional SMS message sent from your phone will be sent with an originator of your phone number. If the recipient has entered you into their phone book, then they get to see it's from you. However, if they don't you are simply an unknown number.
With our platform you can either choose to spoof your phone number, which is ideal if you would like recipients to SMS you back. Alternatively you can set the originator to be an alphanumeric name up to 11 characters in length. This allows you to set the message to appear from a keyword or company name (eg a message appears from DENTIST). The only downside of setting an alphanumeric name is that it can't be replied to as you would a normal message, so be sure to include a call to action link or number.
Messages are sent through our online control panel, where you have the option to send immediately or schedule a sending date and time. Scheduling messages can be a great way to adopt a reminder system and has proven popular with restaurants and other service industries where missed appointments are costly. SMS can prove to be a very form of communication to ensure appointments aren't forgotten.
When a message is sent it is logged on our control panel. We also display the delivery status of each message (eg pending, delivered, failed, delayed etc). This can provide confirmation that the message has left our system, and that the customer has received it. It is provided as standard with all messages sent.
Unlike a traditional phone which only ever has the one phone book, our platform allows you to create an unlimited number, and likewise there is no limits to the number of recipients you can add to a phone book. This can prove to be especially effective in organising and separating your clients details.
When it comes to sending a message this really does come into its own as you can choose either individuals from a phone book, or you can simply select to send to the entire phone book.
Our control panel is your central point of contact to manage these SMS facilities. There is no additional software to install, you simply login and send from anywhere you have an Internet connection. Once you have created an originator to use, and added recipients to a phone book, you can be sending messages within minutes.
To compliment our control panel we do provide an REST API allowing you to send messages. It doesn't extend the phonebook or message logging facilities, but it does allow you to make use of our powerful and reliable SMS platform integrated into your website or application. There are no additional charges associated to using the REST API.