Resell White Label WLR3, Calls, Broadband & More...
Have you ever been disappointed with your telecom suppliers best efforts? As a telecom reseller we provide you with a white label platform where you are in full control of setting prices, rebranding the service as your own, and providing the standards of support you would like to receive. We provide you the facilities to achieve this using our wholesale platform and pricing.
At the heart of our telecom reseller platform is the ability to supply phone lines. The lines we supply are based on the latest WLR3 standard from Openreach. We are able to arrange new installations as well as transfers of existing PSTN, ISDN 2 and ISDN 30 lines. We operate on level terms with much larger competitors including accessing appointments, diagnostics and fixing faults.
One of the biggest barriers to entry in the telecom market place is cost of billing. We have tried to keep costs as low as possible by developing our own itemised billing platform. As a reseller your clients can login to a brandable control panel and access daily itemised calls, graphical statistics, and call interrogation facilities. It helps cut down paper waste, and ensures you don't need to spend money on expensive third party applications.
We have designed a very unique method of billing resellers which allows you to compete on price, and not be hindered by our own margins. We also allow you to design an unlimited number of tariffs to meet your own customers needs. You setup rates depending the customer, time of day, and even set highly profitable call connection charges if you desire. By default you can operate with per second billing and no hidden costs.
Included as standard within the Telecom's Reseller are the same broadband facilities you get from our Broadband reseller. This gives you the ability to sell premium broadband solutions to your customers alongside your phone lines. You will have access to a complete portfolio ADSL, FTTC, FTTP, and leased lines from multiple carriers.
To compliment our portfolio of traditional wholesale line rentals, CPS phone calls, and broadband, our resellers can access Outbound SMS and Fax to Email / Email to Fax services as well. Your customers can interact with all of the services you resell via a single control panel interface which also helps you ensure you convey the right image (rebranding is an option without any additional costs) without appearing to be a typical reseller.
Choose either our monthly, quarterly or annual subscription charge. This allows you access to the reseller platform which includes wholesale broadband, access to wholesale CPS pricing (for phone calls), wholesale line rental pricing and facilities, telecom tariff and customer management tools, as well as our SMS and Fax solutions.
THIS IS NOT DESIGNED FOR RESELLERS WANTING REFERRAL COMMISSIONS. WE DO NOT INVOICE OR PROVIDE FIRST LINE SUPPORT TO YOUR CLIENTS DIRECTLY.
We will ask you to complete basic ID checks (to help prove you are who you say you are), and we will complete a credit check on your business. In addition a small refundable deposit will be requested to be held on account with us. This is kept small and achievable for most new resellers. Since introduction of these checks we have managed to keep fraud low, which ultimately is benefit to all our resellers. This step is purely to access the telecom functionality of our platform.
Sole traders and newly created businesses needn't be fearful. We want to work with you, and give you every opportunity to turn your business into a success. We are happy to go on that journey with you, so don't let our checks or the fear of deposits distract you.
Regardless of whether you are new to the industry, or an established telecoms reseller moving to us, we offer free training at our South London head office for all staff. Within this training we aim to show you not only how to use the control panel, but how to get the most from it and our staff. We show you live orders, and will guide you through best practice for sales and support. Since its introduction we have seen far fewer mistakes and misunderstandings, allowing you to concentrate on sales and support with confidence.
Our control panel allows you to set tariffs for all the products you sell, whether that be lines, calls, broadband or hosting. Once a tariff has been set you and your customer can be clear on the charges applied. Tariffs can generally be created in minutes and either applied on an individual basis (ie to meet a customers specific needs) or applied across multiple customers (eg bronze, silver, gold). We do not dictate the retail prices you sell at, and likewise you do not need to hit any form of spend or sales commitment.
As a telecom reseller you are effectively operating as your own telco. We are providing you with the facilities and tools to see orders through start to finish whether this be switching phone calls from another carrier, transferring phone lines, or arranging the installation of new lines from scratch. The control panel is fully automated and presents you with the information you need to know.
Telecoms can be a mine field of jargon and complicated procedures which have been built up over time. We have tried as hard as we can to simplify the processes and procedures you need to follow in order to support your customers. This has only been possible due to the fact we have designed and developed it entirely in-house.
At the end of the month the statements section of the control panel will confirm to you what you need to invoice your clients for. Our online control panels present your clients with instant access to itemised calls without the need of unnecessary, environmentally unfriendly and expensive printing each month. Instead it should be as simple as raising an invoice for the amounts listed within the 'Statements' section of your control panel.
The reseller is responsible for collecting payments, and any associated debt.
Your customers will contact you as the first line of support. It is your responsibility to provide this to them. Should they have questions you are unable to answer, or faults that require escalation, you can call or email us. All our support is housed in-house within the UK. Calls are answered in seconds and emails within minutes.