Single Web Interface Concept
Forget multiple client control panel login credentials, different web interfaces each with their own styles, and
complicated navigation! Our advanced control panel not only simplifies what your customer interacts with, it presents
your company in the best possible light with a professional, clean and brandable interface which mimics your website
Assign Hosting + Broadband + Telecoms
Even the very largest companies in our industries fail to deliver single comprehensive portals covering all their
services. We have, and as a reseller so can you. The result being you can sell hosting, broadband and telecoms to
your customers, and no matter how many they purchase, it's only a single interface housing them all!
No Additional Cost
You can create an unlimited number of control panel logins without additional cost. Likewise you can choose
to rebrand without cost. We want you to use our unique control panels with your clients because they can help
make the difference between yourself and another competitor by adding a tangible aspect to services which can
seem quite intangible to many.
Using a powerful HTML template, combined with your own style sheet, and images, you can apply a customised
appearance to your control panel that separates you from others. We have gone to extreme lengths to ensure you
can present a professional and established appearance to your customers, where they can enjoy seamless branding
from your site into the control panel.
To give you the best chance of supporting your clients we have developed a facility allowing you to see
the control panel interface as they do. This impersonation tool allows you to access their control panel through
your reseller interface without the need to know their login credentials. Guiding someone through features and
tasks has never been so easy.
Need to Restrict Access?
If you feel that this control panel will give too much control and visibility to a customer, then why not consider
our 'admin' control panel. Supplied as standard, and without additional charge, you can set permissions as to what your
client can actually see and interact with. If you don't grant permission, then icons don't appear, so they don't feel
that they're not getting something they could.
To help demonstrate the power of the Advanced control panel here is a comparison with the basic standard interface.
Our advanced client control panel allows your clients to view and interact with multiple hosting accounts through
this single interface. These hosting accounts can either be held on the shared Windows or Linux platforms, or they
may even be accounts on a dedicated server enabled with our unique control panel interface.
Domain Names & DNS
Customers can view all the domains associated with their hosting accounts. Beside each domain easy links to view
and manage the DNS records associated with it. Rather your client didn't see such facilities? Have a look at the
'admin' client control panels where using permissions you can decide what appears and what can be interacted with.
Spam & Virus Filtering
Clients can view and manage spam filtering associated either to a hosting account, or the stand alone external
spam filter. Viewing the current settings, changing sensitivity levels, managing black and white lists, as well as
account specific graphical statistics are all possible online.
Our control panels have been designed to allow your clients to view and interact with multiple broadband
connections. This allows them to have visibility of the service and see information relating to it. For
sure lots of clients won't be too interested in this, but there are a growing number of business owners
and individuals that will.
Two types of logs are available; Radius logs show any connection attempts made to the service. These
show if the connection attempt was accepted, or if it failed because of a wrong password, as an example.
The second solution is our session logs which show how long a connection has been established, the data
transferred within that session (updated every 30 minutes) and the cause of any disconnections.
Our telecom control panel facilities ensure that both you and your clients can operate in a paperless
manner. This helps ensure that costs remain low and to help the environment. We also recognise that online
billing can be far more powerful than a paper based solution; All phone calls are full itemised (not just
a summary), but what's more is that we update them every 24 hours. This can be helpful for to both
residential and business clients who try to keep a track on cost.
To help you understand your calls we have two powerful solutions available at no additional cost. The
first is our graphical call statics, summarising your calls on a month by month basis. Since implementation
several clients have been able to immediately spot areas where costs can be reduced, as well as abuse (eg
calls to premium rate numbers). The second solution is an interrogation tool which can pull together
specific from months of phone bills in seconds. Achieving the same using paper bills could take hours
if not days!
The outbound SMS facilities allow clients to send individual or bulk messages to friends of
colleagues. Popular applications for this service relate to reminders (eg your dentist appointment
is confirmed as 10th March at 16:00), or direct marketing (eg please visit our website to view our
latest sales discounts). Clients can fully manage their SMS facilities through this control panel
without the need to rely on your input.
The SMS facilities are controlled using credits - a client cannot send more messages than they
have purchased credits which are assigned by the reseller. The credits history page confirms when
credits have been applied.
The fax facilities the control panel provides grants your customers access to set who can
receive and send faxes. Likewise, they can view and manage credit allocations for sending. Any
changes made are instantly applied ensuring client reliance on yourselves is kept to a minimum.
Empowering your clients helps save you time and money.
There are a few nice features your clients can use in addition to managing any accounts they
have purchased from you. For example, they can update their contact and billing details. These are
purely for your reference and will have a bigger role to play in future releases of the control
Our service status is the same that you can access as a reseller through your control panel.
It shows a simplified version of our services. Any known or planned outages are detailed in a
The help files shown to a customer are applicable to the services they have been assigned.
If they only have a Linux hosting plan then telecom files wouldn't be shown, for example. They
have been designed to be as simple and easy to understand as possible and should help cut a lot
of basic questions that customers may need the answer to. Should they need to ask a question they
can of course email you, or they can use the support request form. Any queries are sent to you
as an email.
If you have choosen to adopt our bolt-on invoicing platform you can include additional links into the advanced control
panel allowing clients to access and download their invoices from yourselves. This can help you operate in a paperless manner
and provide instant access to confirm to the client what is outstanding.