Advanced Control Panel

One client, one white label portal, multiple solutions

Features  SIGNUP


Advanced Control Panel

One control panel allowing your customer to manage multiple services


The Advanced client control panel is a ground breaking concept in the reseller market place. The majority of platforms, assuming they supply you with client control panel options, maintain the single control panel for a single product concept. This leaves the client with countless logins and additional confusion. Our Advanced control panel concept corrects this allowing you to assign multiple solutions to one control panel, thus simplifying management for the end user, and presenting a professional and established image for your company, for free!



Single Web Interface Concept
Single Web Interface Concept

Forget multiple client control panel login credentials, different web interfaces each with their own styles, and complicated navigation! Our advanced control panel not only simplifies what your customer interacts with, it presents your company in the best possible light with a professional, clean and brandable interface which mimics your website design.

Assign Hosting + Broadband + Telecoms
Assign Hosting + Broadband + Telecoms

Even the very largest companies in our industries fail to deliver single comprehensive portals covering all their services. We have, and as a reseller so can you. The result being you can sell hosting, broadband and telecoms to your customers, and no matter how many they purchase, it's only a single interface housing them all!


No Additional Cost
No Additional Cost

You can create an unlimited number of control panel logins without additional cost. Likewise you can choose to rebrand without cost. We want you to use our unique control panels with your clients because they can help make the difference between yourself and another competitor by adding a tangible aspect to services which can seem quite intangible to many.

Professional Appearance
Professional Appearance

Using a powerful HTML template, combined with your own style sheet, and images, you can apply a customised appearance to your control panel that separates you from others. We have gone to extreme lengths to ensure you can present a professional and established appearance to your customers, where they can enjoy seamless branding from your site into the control panel.


Impersonate Users
Impersonate Users

To give you the best chance of supporting your clients we have developed a facility allowing you to see the control panel interface as they do. This impersonation tool allows you to access their control panel through your reseller interface without the need to know their login credentials. Guiding someone through features and tasks has never been so easy.

Need to Restrict Access?
Need to Restrict Access?

If you feel that this control panel will give too much control and visibility to a customer, then why not consider our 'admin' control panel. Supplied as standard, and without additional charge, you can set permissions as to what your client can actually see and interact with. If you don't grant permission, then icons don't appear, so they don't feel that they're not getting something they could.

Basic Vs Advanced

Comparing the Basic and Advanced client control panels

To help demonstrate the power of the Advanced control panel here is a comparison with the basic standard interface.

 
Basic [FREE]
Advanced [FREE]
Rebrand
Use standard pre-designed templates Tick Tick
Custom design the control panel using HTML template engine Tick Tick
General
Customer can view and update contact and billing details you old on file - Tick
View and manage multiple hosting account types in one panel - Tick
View documentation and help files Tick Tick
Submit technical support queries to you
Tick Tick
View service status feeds - Tick
Change passwords Tick Tick
Hosting
Setup mailboxes, auto-responders, forwarding, multi-recipient addresses Tick Tick
Change default "catch-all" preferences Tick Tick
View detailed graphical statistics Tick Tick
View a summary specification of the plan Tick Tick
Easily backup and download all website files Tick Tick
Install free additional components (eg Frontpage 2000 on Linux) Tick Tick
Spam Filtering
Manage sensitivity of the filter Tick Tick
Add / Remove addresses to white and black lists Tick Tick
View graphical statistics Tick Tick
Internet
View a summary of the Internet account, connection speed & data cap Tick Tick
View daily / weekly / predicted monthly summaries of data usage Tick Tick
View BT order history notes Tick Tick
Change password Tick Tick
View radius log attempts Tick Tick
View session logs Tick Tick
Phone Calls (CPS)
View all associated numbers - Tick
View associated friendly name (for ease of identification) - Tick
View tariff assigned to each number - Tick
View full itemised calls (updated every 24 hours) - Tick
View graphical statistics for their calls - Tick
Interrogate call records
- Tick
Wholesale Line Rental (WLR)
View phone lines - Tick
View associated friendly name (for ease of identification) - Tick
View associated line features (eg 1571) - Tick
View associated tariffs - Tick
SMS Text Messaging
Ability to send from 1 to over a million SMS messages in minutes - Tick
Access to real-time delivery reports - Tick
Send messages immediately or schedule them to be sent at a specific date / time - Tick
Send messages as a name / keyword, or appearing from a mobile phone number
- Tick
Create an unlimited number of address books
- Tick
Restricted by the level of pre-paid credits purchased from you (post-pay available) - Tick
Fax
Manage fax to email recipients - Tick
Manage email to fax recipients - Tick

Hosting

View and manage hosting and email facilities

Our advanced client control panel allows your clients to view and interact with multiple hosting accounts through this single interface. These hosting accounts can either be held on the shared Windows or Linux platforms, or they may even be accounts on a dedicated server enabled with our unique control panel interface.

Domain Names & DNS

Customers can view all the domains associated with their hosting accounts. Beside each domain easy links to view and manage the DNS records associated with it. Rather your client didn't see such facilities? Have a look at the 'admin' client control panels where using permissions you can decide what appears and what can be interacted with.

Spam & Virus Filtering

Clients can view and manage spam filtering associated either to a hosting account, or the stand alone external spam filter. Viewing the current settings, changing sensitivity levels, managing black and white lists, as well as account specific graphical statistics are all possible online.

Broadband

Visibility of broadband connections and usage

Our control panels have been designed to allow your clients to view and interact with multiple broadband connections. This allows them to have visibility of the service and see information relating to it. For sure lots of clients won't be too interested in this, but there are a growing number of business owners and individuals that will.

Two types of logs are available; Radius logs show any connection attempts made to the service. These show if the connection attempt was accepted, or if it failed because of a wrong password, as an example. The second solution is our session logs which show how long a connection has been established, the data transferred within that session (updated every 30 minutes) and the cause of any disconnections.

Telecoms

Providing your customers with visibility of their lines & calls

Our telecom control panel facilities ensure that both you and your clients can operate in a paperless manner. This helps ensure that costs remain low and to help the environment. We also recognise that online billing can be far more powerful than a paper based solution; All phone calls are full itemised (not just a summary), but what's more is that we update them every 24 hours. This can be helpful for to both residential and business clients who try to keep a track on cost.

To help you understand your calls we have two powerful solutions available at no additional cost. The first is our graphical call statics, summarising your calls on a month by month basis. Since implementation several clients have been able to immediately spot areas where costs can be reduced, as well as abuse (eg calls to premium rate numbers). The second solution is an interrogation tool which can pull together specific from months of phone bills in seconds. Achieving the same using paper bills could take hours if not days!

Outbound SMS

Pre-paid SMS facilities for your clients

The outbound SMS facilities allow clients to send individual or bulk messages to friends of colleagues. Popular applications for this service relate to reminders (eg your dentist appointment is confirmed as 10th March at 16:00), or direct marketing (eg please visit our website to view our latest sales discounts). Clients can fully manage their SMS facilities through this control panel without the need to rely on your input.

The SMS facilities are controlled using credits - a client cannot send more messages than they have purchased credits which are assigned by the reseller. The credits history page confirms when credits have been applied.

Fax

Fax to Email & Email to Fax solutions

The fax facilities the control panel provides grants your customers access to set who can receive and send faxes. Likewise, they can view and manage credit allocations for sending. Any changes made are instantly applied ensuring client reliance on yourselves is kept to a minimum. Empowering your clients helps save you time and money.

General

Basic but helpful features for clients

There are a few nice features your clients can use in addition to managing any accounts they have purchased from you. For example, they can update their contact and billing details. These are purely for your reference and will have a bigger role to play in future releases of the control panel.

Our service status is the same that you can access as a reseller through your control panel. It shows a simplified version of our services. Any known or planned outages are detailed in a generic fashion.

The help files shown to a customer are applicable to the services they have been assigned. If they only have a Linux hosting plan then telecom files wouldn't be shown, for example. They have been designed to be as simple and easy to understand as possible and should help cut a lot of basic questions that customers may need the answer to. Should they need to ask a question they can of course email you, or they can use the support request form. Any queries are sent to you as an email.

Invoicing Platform

If you have choosen to adopt our bolt-on invoicing platform you can include additional links into the advanced control panel allowing clients to access and download their invoices from yourselves. This can help you operate in a paperless manner and provide instant access to confirm to the client what is outstanding.