Wholesale Broadband At Another Level
UK-Wide Wholesale Broadband Services to Resell
Wholesale Broadband
Technologies
High Speed Wholesale Broadband with Unlimited Data Transfer and FREE Installation.
FTTP - Fibre to the Premises
Blistiering speeds up to 1Gb down and 115Mb up.
SoGEA & SoGFast
Single Order Fibre with speeds up to 330Mb.
SoADSL
Single Order ADSL with speeds up to 24Mb.
Control & Visibility
Management
Broadband Availability
Availability checkers can be accessed through your Control Panel or integrated using our API
Order Placement
All orders are placed in complete automation via the Control Panel or API.
Order Tracking
Check the status of an order, see engineering notes, and be alerted to any delays.
Modify Orders
Amend your order midflight automatically including reappoaintments.
Debt Control
Suspend a connection instantly for debt control purposes.
Upgrade Visibility
We highlight whether a connection can be upgraded to a faster and better option.
Usage Statistics
Hourly, daily and monthly usage figures are available for review.
Speed Limiting
Controls over the speed can be helpful, especially in non-payment scenarios.
Session Termination
Broadband sessions can be dropped without the need to reboot the equipment.
Broadband Alerts
Be alerted immediately when an important connection goes down or resumes service.
IP Address Management
Dynamic, static and routed block options can be controlled along with Reverse DNS.
Care Levels
Standard, Enhanced or Critical care available - offering a fix within 7 hours.
Power Outages
We feed in power outages from the National Grid and the potential impact on your customers.
Authentication Realms
Choose our white label realm - or your own companyname.co.uk.
One Touch Switching
Full intergration with the new One Touch Switching process.
Broadband Fault Handling
Diagnostics
Real-time Diagnostics
Within minutes access detailed technical information to diagnose faults.
Automatic Fault Raising
Automatically raise faults and book engineer appointments direct into Openreach.
RADIUS Logs
We provide RADIUS log visibility on the ICUK servers and at carrier level.
Session History
Graphically display the session history of a circuit, including disconnections and reconnects.
Stability Profile Control
With some technologies we can provide stability profile controls.
SNR Reset
The ability to reset the SNR profile is available for some technologies.
Estate Mapping
Visibility across your broadband estate mapped with online and offline statuses.
Speed Test
Using our white label speed test tools, results are automatically logged against the connection.
Carrier Incidents
Planned engineering incidents in our Control Panel, alterted via Email or Calender feeds.
Our Experience in Supporting You
DDOS Protection
We employ sophisticated network scrubbing and monitoring to protect from distributed attacks.
Owned and Run by Techies
We're privately owned and run by techies, so we know our own platform and code inside out.
Over 20 Years Experience
Founded in 2001, our extensive experience underscores our expertise in the hosting field.
MultiHomed Network
Our network is across multiple sites - allowing us to achieve 100% core uptime.
In House Development Team
We have our own inhouse development team coding new features day in, day out.
Customer Feedback is Key
We're not beholden to third party software, so if you've got an idea, we're all ears.
High Speed Multi-POP Network
We fully own our network and servers across several UK data centres, built from the ground up.
UK Based Telephone Support
Need to speak to a knowledgeable human? Just pick up the phone and dial 0345 00 99 175.
Send an Email, Get a Response
Or drop us an email. We aim to respond to all Support queries within minutes, not hours.
Forget High Latency and Poor Service
ICUK Own Network
Whilst we utilise the services of multiple carriers, all traffic is delivered to our own network. Our network is split across multiple physical POPs and delivers the highest levels of speed, resilience and redundancy.
ICUK aims to deliver our services smoothly within our network, ensuring minimal contention and latency, thus enabling our resellers to market these services with confidence. By utilising our own RADIUS and IP ranges, along with the collaborative features and resources shared with our resellers, we offer exceptional value that few other wholesale platforms get close to.
