Easy to Use Wholesale Hosted VoIP

Easy To Use & Powerful Virtual Phone Solutions

Hosted VoIP

Call Control

Unique Call Flows

A simple and powerful easy to use drag and drop tool for creating beautiful call flows.

Number Management

Manage your numbers under one roof, including diversions, porting and emergency services.

Opening Hours / Holidays

Set openiing hours or mark holidays - and our platform handles the call how you set.

Custom Feature Codes

Provide user control over dial codes for hot desking, forwarding, parking, recording and more.

Call Diversion

Instantly apply a divert to all incoming calls, even at DDI level or at on the whole account.

Caller Menus (IVR)

Handling menus for the caller to navigate made simple. Build rules and associate audio files.

Voicemail

Create Voicemail mailboxes easily, with options to email messages or download via the Panel.

Traditional Feature Codes

All the traditional landline codes such as 1471 and 1571 are supplied and enabled by default.

Audio Libraries

Manage your Audio Libraries easily, including menu prompts, hold music and VM greetings.

On Hold Music

Upload your own licensed on hold music or use our diverse collection of royalty free playlists.

Call Conferences

Visually represented with the option of each 'room' hosting up to ten participants.

Call Barring

Restrict calls to destination types, such as 118, premium rate or international destinations.

Features

Asset Management

Users are created where there is a requirement to make and / or receive calls. Traditionally this would be applied to individuals within a company, or for the purpose of a room (eg boardroom phone). Each user can have multiple devices associated with them (e.g. desk phone / softphone etc). We also provide each user with a Control Panel option allowing them to see and interact with calls and facilities specific to them, ideal for management over accessing call recordings, voicemails and scheduling conferences.

A group can be made up of a multitude of assets including users, devices, other groups and external numbers. When a group is called, you can determine how members of the group are reached. For example you may choose for all parties to ring simultaneously, or as part of a routing strategy.

As standard we provide auto-provisioning support for 100+ models of desk phones across 7 manufacturers, and multiple softphone vendors. This not only allows you to confidently connect phones to our platform within minutes, you can take in-life management control including reboots, firmware updates, re-provisions and key assignments. This makes it a lot easier to manage without the need to access the device itself.

A multitude of books can be created either for individuals, groups or company-wide. On a per user basis, these can be synced to a device using LDAP. Likewise, the option to sync an address book to popular CRM platforms is also possible. Synced address books can be accessed from a device, and displayed when incoming calls from a recognised number occur.