Broadband
UK-Wide Wholesale Broadband Services to Resell
Wholesale Broadband
Technologies
We make use of a wide portfolio of technologies and carriers to ensure your clients can get the connectivity they need, at a price that suits.
ADSL
We can deliver Annex A and Annex M variants of ADSL2+ with download speeds of up to 24Mb.
FTTP
Single order fibre to the premises orders don't need a supporting phone line, and can deliver download speeds up to 1Gb and upload speeds of up to 220Mb.
FTTC
We can provide 40/10 and 80/20 fibre to the cabinet variants across the UK using both BT Wholesale and TalkTalk Business.
FTTPoD
On demand fibre to the premises can be delivered anywhere FTTC can be delivered, however the installation costs can be high.
G.Fast
You can think of an ultra fast variant of FTTC available to lines in close proximity to enabled G.Fast cabinets. Speeds of 330Mb are possible.
SoGEA
Single order GEA services are available without the need for a separate phone line. It is an all-in-one broadband solution.
Control & Visibility
Management
Broadband Availability
Availability checkers are available in your control panel, or for integration using our API.
Order Placement
All orders are placed in complete automation through the control panel.
Order Tracking
Check the status of an order, see engineering notes, and be alerted to any delays.
Modify Orders
Should you wish to amend the product associated to a customer modifications are possible within a few clicks.
Upgrade Visibility
If newer technologies become available, we highlight on a per connection basis what upgrade options exist.
Usage Statistics
Hourly, daily and monthly usage figures are available for review.
Speed Limiting
Controls over the speed can be helpful, especially in non-payment scenarios.
Session Termination
Broadband sessions can be dropped without the need to reboot the equipment.
IP Address Management
Dynamic, static and routed block options can be controlled along with reverse DNS.
Care Levels
Enhanced support facilities can be applied on a per connection basis.
Cease
Should you need to cease a connection we make it as easy as ordering a new connection.
Realms
Choose between a white label custom or generic realm. This will form part of the client's username for authentication.
Broadband Fault Handling
Diagnostics
Real-time Diagnostics
Within minutes have access to detailed support information as guidance as to where the issue may lay.
Linking Broadband & Line Rental
Where we control the broadband and and associated line rentals, we provide instant checks against both elements.
RADIUS Logs
We provide RADIUS log visibility on the ICUK servers and at carrier level.
Session History
Graphically displayed tracking of stability over time based on session length. Ideal for spotting patterns.
Stability Profile Control
With some technologies we can provide stability profile controls.
SNR Reset
The ability to reset the SNR profile is available for some technologies.
Mapping
Visibility of your broadband estate mapped with online status. Helpful for spotting area affecting outages.
Speed Test
Using our white label speed test tools, results are automatically logged against the connection.
Carrier Incidents
Planned engineering and major incidents are fed into panel and available as email alerts and calendar feeds.
ICUK's Own Network For Maximum Control
ICUK Network
Whilst we utilise the services of BT Wholesale and TalkTalk Business' networks to facilitate our connections, all traffic is delivered to the ICUK network. ICUK's own network is split across multiple physical POPs and delivers the highest levels of resilience and redundancy. ICUK aims to deliver our services without contention within our network, ensuring that our resellers can sell these services with confidence. ICUK utilises its own RADIUS and IP ranges, and in combination with the features and facilities shared with our partner resellers, we add a lot of value which few wholesale platforms can match.
