This product is truly unlimited with no fair usage policies, traffic shaping or port blocking.
The agreements we have in place ensure that this will remain the case for the foreseeable future.
Who Are Cable & Wireless?
They are a partnered wholesale supplier who has investment millions in their own broadband
network which bypasses large parts of BT Wholesale. The result is lower cost broadband and bandwidth
which can be passed to you in the form of an unmetered service.
Speed Up to 24Mbps Downstream
This is an ADSL 2+ Annex A broadband connection capable of delivering speeds of up to 24Mbps downstream and
up to 1.3Mbps upstream. If you require faster connection speeds please consider our FTTC packages as the
next step up.
1 or 12 Month Contract Options
We have two contract options available to you. By purchasing on a 1 month contract you have the flexibility
to change or cancel with ease. With a 12 month contract we can supply you a free migration / activation
Broadband Control Panel
Our broadband control panel provides you visibility and control over your connection. Login and you can not
only manage your account from a billing perspective, but you can remotely take charge of your connection.
Our usage statistics are updated every 30 minutes. They can provide a valueable insight into how your connection
is performing and how and when it is used. Whether you use this for home or business purposes the results can
be very interesting.
Our SMTP service allows you to send emails via our servers. It can even be used on other ISP's and devices
if authenticated with one of our free @icuknet.co.uk addresses.
5 Free @icuknet.co.uk Addresses
You can setup up to 5 email addresses using our icuknet.co.uk domain name. Each POP3 mailbox can be accessed
from your desktop or via webmail. They are complete with free virus and spam filtering.
UK Based Phone & Email Support
All our support operates from our head office in South London. Phone calls are answered by trained and
experienced staff who between them have handled 100,000's of broadband queries over the years. If you don't
want to call, email in and the same team will reply to you regardless of the question.
Activation & Migration Costs for ADSL
ADSL Activation (1 month contract)
If you have a working phone line, but no broadband from another provider, then the activation
fee is applicable. BT Wholesale charge to connect the connection. ICUK subsidises this price to lower
it to this level.
ADSL Activation (12 month contract)
If you select a 12 month contract term we will activate the connection for free. In the event
you need to break the contract then the activation cost applicable on a 1 month term will be invoiced to you.
Migration (1 month contract)
If you wish to migrate the connection from another provider on a 1 month contract term,
the cost to doing so is £40+VAT. This is to cover the cost of moving the broadband to new equipment in
Migration (12 month contract)
Migrating the connection on a 12 month contract is free. We will cover the cost of the migration, however
in the event you wish to break contract we will invoice you for the cost you didn't pay by selecting the longer
In the event you cease a broadband connection then Openreach apply this fee to remove
broadband from a line. It is not applicable if you simply migrate to another provider. It is,
however, applicable if you cease your phone line, or you wish to remove broadband completely
off the line. ICUK does not profit from this charge, we simply pass it across at cost.